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Fresh Flower Delivery in Philadelphia
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Our Substitution Policy

Home Our Substitution Policy

In some instances, our floral arrangement or potted plant photo(s) may represent an overall theme or look and include a one-of-a-kind vase or container which cannot be exactly duplicated.

Although the actual arrangement delivered may not precisely match the photo(s) shown, its style and mood will. Occasionally, substitutions of flowers, greens, or containers will be required due to weather, seasonality, timing, or market conditions affecting availability. If this is the situation with the gift you have selected, we will ensure the style, theme, and color scheme of your arrangement is preserved, and we will only substitute items of equal or greater value.

Thank you for your understanding.

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